Tasty Trek

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  • Get it on Google Play
  • Play now on Facebook

Tasty Trek : What's New

2016/12/15Regarding Installation of Unity Web Player for Tasty Trek (Desktop Version)

Thank you for playing Tasty Trek.


For players that have installed Unity Web Player, please make sure to restart your computer after installation. Thank you for your cooperation and understanding.


Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/11/17 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.
Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.

Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/11/10 Notification of System Maintenance

Thank you for playing Tasty Trek.

During the following period, we will be performing maintenance for Tasty Trek:
November 17th, 2016 11:00 AM – 4:00 PM (JST)

We anticipate this maintenance will last five hour.

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/09/08 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.
Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.

Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/09/01 Notification of System Maintenance

Thank you for playing Tasty Trek.

During the following period, we will be performing maintenance for Tasty Trek:
September 8th, 2016 11:00 AM – 4:00 PM (JST)

We anticipate this maintenance will last five hour.

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/08/09 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.
Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.

Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/08/04 Notification of System Maintenance

Thank you for playing Tasty Trek.

During the following period, we will be performing maintenance for Tasty Trek:
August 9th, 2016 11:00 AM – 4:00 PM (JST)

We anticipate this maintenance will last five hour.

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/07/28 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.
Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.

Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/07/25 Notification of System Maintenance

Thank you for playing Tasty Trek.

During the following period, we will be performing maintenance for Tasty Trek:
July 28th, 2016 11:00 AM – 4:00 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/06/30 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.
Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.

Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/06/28 Notification of System Maintenance

During the following period, we will be performing maintenance for Tasty Trek:
June 30th, 2016 1:00 PM–4:00 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/06/23 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.


Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.


Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/06/20 Notification of System Maintenance

During the following period, we will be performing maintenance for Tasty Trek:
June 23rd, 2016 10:00 AM–4:30 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/05/26 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.


Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.


Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/05/19 Notification of System Maintenance

During the following period, we will be performing maintenance for Tasty Trek:
May 26th, 2016 10:00 AM–4:30 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/03/24 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.


Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.


Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/03/18 Regarding System Maintenance

Notification of System Maintenance

During the following period, we will be performing maintenance for Tasty Trek: March 24th, 2016 1:30 PM–4:30 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/02/04 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.


Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq


We apologize for any inconvenience, and look forward to your continued patronage.


Play Tasty Trek:

Facebook: https://apps.facebook.com/tasty-trek/

iOS:https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

Android:https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

2016/02/01 Notification of System Maintenance

During the following period, we will be performing maintenance for Tasty Trek: February 4th, 2016 1:30 PM–4:30 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2016/01/13 Regarding System Maintenance

Notification of System Maintenance

During the following period, we will be performing maintenance for Tasty Trek: January 21st, 2016 1:30 PM–4:30 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and thank you for your cooperation and understanding.

2015/10/20 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.

We apologize for any inconvenience, and look forward to your continued patronage.


Play Tasty Trek:

for iOS https://itunes.apple.com/us/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

for Android https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

for Facebook(PC) https://apps.facebook.com/tasty-trek/

2015/10/16 Notification of Maintenance

Thank you for playing Tasty Trek.

Beginning at 3:00 PM (JST) on October 20th, the server will be undergoing maintenance. We anticipate this maintenance will last one hour.

During this period, portions of the official website may not be accessible, and it will not be possible to play Tasty Trek. Please understand that start and finish times for maintenance are only an estimate and may be subject to change. We apologize for any inconvenience, and appreciate your cooperation and understanding.

2015/05/13 Conclusion of Maintenance

The previously announced maintenance has been successfully completed.

Before playing the game, please make sure to clear the cache of your browser. For information on how to clear the browser cache, please refer to the official Tasty Trek FAQ:

http://www.gwithu.com/game/tastytrek/index.html#tt-faq

We apologize for any inconvenience, and look forward to your continued patronage.


Play Tasty Trek:

for iOS https://itunes.apple.com/jp/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

for Android https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

for Facebook(PC) https://apps.facebook.com/tasty-trek/

2015/05/12 Notification of System Maintenance

During the following period, we will be performing maintenance related to the addition of new stages to Tasty Trek:

May 13th, 2015 9:00 AM–4:00 PM (JST)

It will not be possible to play the game during this maintenance. Please note that start and finish times for maintenance are only an estimate and may be subject to change. We sincerely apologize for the inconvenience and

thank you for your cooperation and understanding.

2015/03/19 Announcing the Release of Tasty Trek for iOS

As of March 19th, 2015, Tasty Trek is now available for play on iOS devices. In commemoration of this release, all players who download the iOS version between now and 10:00 AM (JST) on April 16th will receive three each of Sweep, Eraser, and Shake Time!

These items will be delivered following the maintenance scheduled for April 16th, 2015.

Now you can enjoy Tasty Trek while you’re out and about!


Play Tasty Trek:

for iOS https://itunes.apple.com/jp/app/tasty-trek/id942413184?l=ja&ls=1&mt=8

for Android https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

for Facebook(PC) https://apps.facebook.com/tasty-trek/

2014/12/11 Tasty Trek for Android a Hit!

As announced November 20th and in celebration of the Android version of Tasty Trek, in-game items were distributed today to players who downloaded the Android app during the past three weeks. Thank you all for the numerous downloads, and we look forward to your continuing patronage!


Play Tasty Trek:

for Android https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

for Facebook(PC) https://apps.facebook.com/tasty-trek/

2014/11/27 Popular With U Game “Tasty Trek” Now Available on Android

All the Excitement of the Desktop Version Now Available on the Go!!

Read More → Popular With U Game “Tasty Trek” Now Available on Android


Play Tasty Trek:

for Android https://play.google.com/store/apps/details?id=jp.co.wizyou.Tastytrek

for Facebook(PC) https://apps.facebook.com/tasty-trek/

2014/11/20 Announcing the Release of Tasty Trek for Android

As of November 20th, the Android version of Tasty Trek is now available. In commemoration of this release, all players who download the Android version between now and 10:00 AM (JST) on December 11th will receive three each of Sweep, Eraser, and Shake Time!

These items will be delivered following the maintenance scheduled for December 11th, 2014.

Now you can enjoy Tasty Trek while you’re out and about!

2014/10/08 Notification of Tasty Trek Official Release

As of 2:00 PM (JST) today (October 8th) we are pleased to announce the official release of Tasty Trek. In addition in-app purchases, access to Stages 5 and 6 has also been enabled so please be sure to try them out.

We look forward to your continued patronage.


Play Tasty Trek here: https://apps.facebook.com/tasty-trek/

2014/09/17 Announcement regarding the Open Beta Campaign for Tasty Trek,a Whole New Puzzle Gaming Experience

The Open Beta for Tasty Trek is available for play starting at 2:00 PM (JST) on September 17th. From the start of Open Beta until 10:00 AM (JST) on October 8th, new players will be awarded a set of useful in-game items.


Play Tasty Trek here: https://apps.facebook.com/tasty-trek/

How to Play
How to Play Image 1
You can clear pieces by connecting three or more of the same color vertically, horizontally, diagonally, or any combination thereof.
How to Play Image 2
Connecting six or more pieces will create a special piece with a unique effect. Connect to it to clear many pieces at once!
How to Play Image 3
Connecting two special pieces in a single line will produce even more exciting effects. Try out different combinations yourself!
How to Play Image 4
When pieces are cleared, the slots at the leftside of the game screen will be activated. Does the number of pieces cleared influence the chance of a jackpot? Find out for yourself!
How to Play Image 5
There are four basic types of jackpot. Depending on the type, you may receive items useful for connecting various pieces or clearing numerous pieces all at once.
How to Play Image 6
Tasty Trek is full of fun and unique stages, with each stage consisting of 15 different levels. To clear the levels, achieve the target score and complete the necessary challenges. Make your way through the various stages and enjoy the world of Tasty Trek!

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  • Get it on Google Play
  • Play now on Facebook

Tasty Trek FAQ

Contents

Launching the game

What are the system requirements to play Tasty Trek?

We recommend the following specifications for Tasty Trek:

On Facebook
Windows
  • Windows 7 (32-bit or 64-bit), Windows 8 (32-bit or 64-bit)
  • Internet Explorer 9.0 (or above)
Mac OS
  • Mac OS X v10.5 or above
  • Safari 6.05 (or above)
On Android Devices
  • ARMv7 Architecture processor
  • OpenGL ES 2.0 compatible
  • Resolution of 960 x 540 or higher
  • Android OS 4.0 or above
On iOS Devices*
  • iOS7.1 or above
  • iPhone, iPad & iPod Touch compatible
  • This game is optimized for iPhone 5.
  • *Jailbroken iOS devices (iPhone, iPad, iPod Touch) are not supported.

In order to ensure the best playing experience, Tasty Trek may be unplayable on a certain number of mobile devices. However, the game may still be played on Facebook.

The game does not start or crashes. What should I do?

Facebook

If the game does not start properly, there are multiple possible causes.

  • One possibility is that the Unity Web Player has not yet been installed. To get the Unity Web Player, please visit this site. Restart your computer after installing, and it will be possible to play the game.
  • Our server may be down for maintenance. Please check the Tasty Trek official site or Facebook page for any notifications.
  • Aside from maintenance periods, if the game doesn't start or is otherwise not functioning properly, please confirm whether your computer meets the aforementioned system requirements, and that all necessary drivers (for DirectX, VGA, sound, etc.) are updated to the latest versions. You may have to delete unnecessary data for the browser to function properly.
    Please try the following actions:
    • Update or change your browser
    • Clear the cache in your browser
    • Clear the cookies in your browser
    Usually, the cache and cookies can be cleared by talking the steps outlined below (details may vary depending on your browser version).
    • Internet Explorer:
      Click the gear icon in the upper right corner of your browser window → Select "Safety" from the drop-down menu → Select "Delete browsing history" → Uncheck "Preserve Favorites website data" and place a check in the boxes for both "Temporary Internet Files" and "Cookies" → Click the "Delete" button and reload the game
    • Safari
      Click the "Safari" menu in the upper left corner of your browser window → Select "Preferences" from the drop-down menu → Under the "Advanced" tab, select "Show Develop menu in menu bar" → Select "Empty Caches" from the drop-down "Develop" menu → Reload the game (this process does not clear cookies)
Android/iOS

Many cases of freezing or crashing can be attributed to a memory issue related to your device. The simplest solution may be to restart your device and clear its memory (you will not lose your data). If your problem persists, please feel free to send us a report.
Send reports here

IDs & Accounts

Do I need a Facebook account to play?

Android/iOS
Tasty Trek may still be played without a Facebook account. However, logging in to Facebook will provide you with the ability to interact with friends by sending and receiving lives and free items as well as helping each other unlock stages.

How do you handle my personal data?

Please refer to our Privacy Policy at the link below for information on how we handle your personal information.
http://www.gwithu.com/legal/privacy.html

Will removing and reinstalling Tasty Trek cause me to lose my progress?

Facebook
As long as you are using the same Facebook account, you will be able to continue playing from the same place after reinstalling.
Android/iOS
If you are playing Tasty Trek while logged in to Facebook, your progress will be saved on your Facebook account and will not be lost. However, if you are playing without connecting to Facebook, removing the application or formatting your device will result in the loss of your progress.

What is the difference between using and not using a Facebook account when playing Tasty Trek for Android/iOS?

By playing Tasty Trek while logged in to a Facebook account, your current in-game progress will be saved to that account. Even if you accidently delete the application, you will be able to continue from the same point as long as you log in to the game using the same Facebook account after reinstalling Tasty Trek.
Note: If you are playing Tasty Trek without using a Facebook account, it is not possible to recover your game progress after reinstalling. Please be aware that, should you be forced to reinstall, you will lose all progress (including items purchased in-game).

I have been playing Tasty Trek for Android/iOS without using a Facebook account. If I log in now and continue playing, what will happen to my progress?

If you begin playing Tasty Trek without using a Facebook account and later choose to log in to an account, your current progress will be saved to that account. Your progress will not be lost.

I am currently playing the desktop version of Tasty Trek on Facebook and would like to continue playing on Android/iOS. Is it possible to carry my progress over from the desktop version?

While it is possible to carry over your game progress (cleared levels, etc.), coins and items from the desktop version cannot be carried over to the Android/iOS version.

I am currently playing Tasty Trek for Android. Is it possible to carry my progress from the Android version over to the iOS version?

It is only possible to carry over your game progress (cleared levels, etc.) to the iOS version if you have been playing the Android version while logged into your Facebook account. However, coins and items cannot be carried over to the iOS version.

I am currently playing Tasty Trek for Android/iOS on multiple devices (smartphone, tablet, etc.). Is it possible to consolidate my progress on multiple devices of the same platform?

In order to consolidate your progress, you must log in to a Facebook account when playing. By logging in to the same Facebook account on all of your devices, your progress will be consolidated across those devices (and will reflect the progress from the device on which the most advanced level has been reached)..
Moreover, only coins purchased via in-app purchase on each device will be aggregated when consolidating game data. Please be aware that items purchased via in-app purchase (paid items), as well as any items or coins obtained through other means including those distributed for free (non-paid items or coins), will not be aggregated.

Regarding the transferability of items and coins, we have illustrated the explanations above in the following tables.

Transferability between desktop and Android versions
Obtainment Method Items Coins
Paid (via in-app purchase) Not possible Not possible
Non-paid (via other means) Not possible Not possible
Transferability between desktop and iOS versions
Obtainment Method Items Coins
Paid (via in-app purchase) Not possible Not possible
Non-paid (via other means) Not possible Not possible
Transferability between Android and iOS versions
Obtainment Method Items Coins
Paid (via in-app purchase) Not possible Not possible/td>
Non-paid (via other means) Not possible Not possible
Transferability between multiple Android devices
Obtainment Method Items Coins
Paid (via in-app purchase) Not possible Possible (aggregated)
Non-paid (via other means) Not possible Not possible
Transferability between multiple iOS devices
Obtainment Method Items Coins
Paid (via in-app purchase) Not possible Possible (aggregated)
Non-paid (via other means) Not possible Not possible

Is the Family Sharing feature introduced with iOS 8 available for use with this game?

This application currently does not support the “Ask to Buy” purchase approval feature of Family Sharing. As a result, issues may arise when in-app purchases made using this feature are processed on devices for which Family Sharing has been enabled. We apologize for any inconvenience, but ask that you refrain from making in-app purchases based on use of the “Ask to Buy” feature until support for this feature has been implemented.

Do I need to like your page on Facebook to play the game?

You don't have to like our page to play the game, but doing so will keep you in the loop about the latest news for Tasty Trek.
To visit the Tasty Trek page, click here:
https://www.facebook.com/TastyTrek

General

I am playing the game for the first time. How do I start?

Pressing the "Play" button on the Title Screen will take you to the Level Select Screen.
There, click on the jar numbered "1" to start your trek.

How can I quit the game?

All game data is saved on our server, so you can just quit the game by leaving the page or closing your browser.
However, we ask that you do not exit the game during loading, as this may result in the loss of game data.

My in-game purchase is not being reflected. Why?

Android
Please confirm that “Don’t keep activities” is not checked on the Settings screen of your device. This can be confirmed in “Advanced Settings” on your device.
Once your purchase has been completed, you will receive a message via email from the Google Play store confirming your payment. A loss of internet connection during the transmission of this message may result in inability to complete the purchase process.
In such cases, please be sure to check the receipt attached to the aforementioned email. If the item is listed on your receipt but has not been downloaded, please make an inquiry by clicking the “With U Co., Ltd.” link contained in your receipt.
iOS
First, open “General” under “Settings” and select “Restrictions”. There, check to make sure “In-App Purchases” are enabled. Next, make sure there are no problems with your internet connection.
After making a purchase in the App Store, you will receive a message indicating a successful payment. A loss of internet connection during the transmission of this message may result in inability to complete the purchase process.
In such cases, please be sure to check the App Store receipt attached to the aforementioned email. If the item is listed on your receipt but has not been downloaded, please make an inquiry to Apple by clicking the “Report a Problem” link contained in your receipt.

Where can I report bugs?

If you encounter any bugs while playing, please contact us at gwy-support@gwithu.com
Please provide the following information:
Facebook
  • Operating System (e.g., Windows 7)
  • Browser version (e.g., Internet Explorer 11)
  • Date, time, and/or frequency (e.g., 1 January, 2014 10:00 AM)
Android/iOS
  • Device name and OS version
  • Date, time, and/or frequency (e.g., 1 January, 2014 10:00 AM)
Updates relating to frequently-reported bugs will be posted on our Facebook page.
Please limit reporting of bugs to one per report.
We apologize for any inconvenience, but kindly request distinct reports for each bug encountered.

Where can I send suggestions for the game?

Please feel free to share any opinions and requests you may have by contacting us at gwy-support@gwithu.com
While we cannot guarantee that all suggestions will be implemented, we will take them all into consideration.

I can't hear the music. What should I do?

You can configure the game's music and sound effects by clicking on the gear-shaped icon in the left corner of the screen to bring up the "Settings & Info" screen and toggling the speaker and music note icons.
Please check if the music and sound effects are turned on (when turned off, the icons will be struck through).
If that doesn't work, please check the sound settings for your computer.

What is the Daily Bonus?

The Daily Bonus provides players the opportunity to win items once a day when they first log into the game.

What is a free gift?

A free gift is a gift you can give to your in-game friends for no cost.
There are two options: you can select to send your friend an extra life or three extra moves.

Where can I receive free gifts?

Gifts will be delivered to your in-game Inbox.

I ran out of lives. Do I have to pay money to continue?

One life is restored every 30 minutes, and no more than five lives can be had at one time.
Once your lives are restored, you will be able to continue playing.

Can you guide me through the game?

We apologize but we cannot give any additional strategic information or guidance outside of information presented to our users through our websites.

Can I have a friend give me one of their items?

With the exception of free gifts, we do not support trading of items between players.

Others

Is the game free to play?

The game is free to play with the additional option to buy virtual goods, such as helpful items for in-game use.

Who hosts this game?

The game is hosted by With U Co., Ltd.
Visit our Facebook page at https://www.facebook.com/pages/G-with-U/225171270951740/,
or the official game site at http://www.gwithu.com/

I have not received an answer to my question. Why?

Customer inquiries are responded to in the order in which they are received.
Response time may vary when customer support is particularly busy, or when extra time is required to look into an inquiry.
We appreciate your patience and understanding, and welcome any inquiries you may have.

Someone is harassing me with in-game messages and/or on the Facebook page. Can you help?

As a general rule, we do not interfere in matters between players.

However, the following may be considered violations of our Terms and Conditions of Use:
  • Use of discriminatory language
  • Use of abusive language
  • Use of obscene language
  • Use of threatening language
Situations and actions not explicitly outlined above may also be considered violations of our Terms and Conditions of Use, if the related actions are deemed offensive to other players.
Please follow the rules and have fun!

Please direct inquiries to:

gwy-support@gwithu.com

*User support services are available in Japanese and English only. We do not provide support in languages other than Japanese and English.

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